Wholesale Order Policy
Orders are roasted, packaged, and shipped/delivered Monday-Thursday.
We use BlueCart for wholesale order processing, which is a free online and mobile ordering platform that helps everyone save time and stay organized. It takes seconds to set up an account and place orders with us through BlueCart.
Effective Friday, November 30th, 2018, we will no longer be roasting wholesale orders on Fridays.
1000 Faces Coffee was founded in part to shine a light on sustainability, and this change is a great step forward in that pursuit. Specifically, it will help our production team reduce coffee waste and limit energy consumption by consolidating orders to fewer roast days. To make this transition as easy as possible, we will be extending the order deadline for the Thursday Roast Day to 9am on Thursdays.
Otherwise, all orders placed before midnight will be fulfilled the following roast day. Here's an example of order window below:
Orders placed between 9:01am Thursday and 12am Midnight Sunday will be fulfilled on Monday.
Orders before 12am Midnight on Monday will be fulfilled on Tuesday.
Orders before 12am Midnight on Tuesday will be fulfilled on Wednesday.
Orders anytime on Wednesday or before 9am Thursday will be fulfilled on Thursday.
Please place your order by midnight to ensure your order is roasted and shipped/delivered the next business day. We cannot guarantee that orders placed after midnight will be roasted and shipped/delivered the same day.
We do offer the option to create standing orders on a weekly, bi-weekly, or monthly basis. Please call at (706) 534-8860 or email at email@example.com to request more information about our standing order program.
Our default shipping method is UPS Ground. Please see the below map for estimated shipping transit times. We can accommodate expedited shipments; however, additional shipping costs will be applied.
Order Fulfillment Example
An order placed at 11:59pm on Sunday would be roasted and shipped on Monday.
An order placed at 8am on Monday would be roasted and shipped on Tuesday.
An order placed after midnight on Friday, but before midnight on Sunday, would be roasted and shipped on Monday.